Definitions and legal references
This site (or this app)
The feature that allows the service to be provided.
Owner (or us or us)
Al-Mawzah Company – the natural person or legal entity that provides this website and/or service to users.
product or service)
Product (or Service) refers to the items offered by this Website as described on this Website.
user (or you)
The natural person or legal entity using this website.
Thank you for purchasing our products at https://mawieza.com which is operated by The Sermon Company.
If you are not completely satisfied with your purchase, we are here to help.
We offer a full money back guarantee on all purchases made on our website. If you are not satisfied with the product you have purchased from us, you can get your money back, no questions asked.
You may return it with the original sales receipt, gift receipt or original packing slip. We will happily replace the product or refund the full purchase price. For some items we offer partial refunds. Please check the refund policy for individual items while placing an order.
To be eligible for a return, your item must be unused and in the same condition that you received it in. Your item must be in the original packaging and require a receipt or proof of purchase.
An item that is not marked as non-returnable on the product detail page is eligible for return within the applicable return window if it meets one or more of the following conditions:
It was physically damaged at the time of delivery
One or more parts of the attachment are missing
Doesn't match what was ordered
To be eligible for a refund
You must return the product within 14 days of the purchase date
If the product is damaged in any way, or if you initiate the return after 14 calendar days have passed, you will not be eligible for a refund.
If you would like to request a refund, please feel free to contact us
Email: [email protected]
sale:
You can get a refund for items for sale, provided they are in good condition with tags intact.
Late or Missing Refunds:
If you haven't received your money, first check your bank account again or call your bank.
If you've done all of this and you haven't received your refund yet, please contact us.
Contact our customer service department to get a free shipping label.
Email: [email protected]
shipping:
You will be responsible for paying your own shipping costs to return your item. Shipping costs are not refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Recovery:
After we receive the product, our professional team will check it and process your refund. Refunds will be made to the original payment method you used during your purchase. Note that it may take up to 14 business days for your refund to appear on your account or credit card statement.
If you have any additional questions, feel free to contact us using the contact information below.
The sermon company
Sebha near Shell Mansheya
Libyan Republic
Phone: +21-891-500-9233
Email: [email protected]
Last updated: May 28, 2023